Privacy Policy

Privacy Policy

Last Updated: October 22, 2026

Ride-Trans Auto Transports respects your privacy and recognizes the importance of protecting personal information.

This Privacy Policy describes how we may collect, use, disclose, and protect information when you visit our website, contact our business, request a quote, or use our vehicle transportation services.

By using our website, you acknowledge that you have been provided with this Privacy Policy.

1. Business Information

Business Name: Ride-Trans Auto Transports

Address: 1329 3rd St, Floresville, TX 78114, USA

Phone: (830) 521-8106

Email: info@ride-transautotransport.com

Website: ride-transautotransport.com

For privacy-related questions or requests, please contact us using the information above.

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information.

Personal Contact Information

When you contact us or request a quote, we may collect:

  • Full name
  • Email address
  • Phone number
  • Pickup and delivery addresses
  • Information provided in contact forms
  • Other details voluntarily shared with us

Vehicle and Transportation Information

To prepare transportation estimates or arrange shipping, we may collect:

  • Vehicle make and model
  • Vehicle year
  • Vehicle type and condition
  • Pickup and delivery locations
  • Preferred shipping dates
  • Transportation preferences
  • Special handling requirements

Website Usage Information

Depending on the technologies enabled on our website, we may collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referring website information
  • Approximate geographic location derived from technical data
  • Website interaction and usage information

Communication Information

If you communicate with us by phone, email, or website form, we may retain information related to your inquiry and our responses.

Any recording of communications will be subject to applicable notice and consent requirements.

3. How We Use Your Information

We may use personal information for legitimate business purposes, including:

Responding to inquiries: Answering questions about vehicle shipping, service availability, and transportation arrangements.

Providing quotes: Preparing estimates based on vehicle information, shipping distance, and requested services.

Coordinating transportation: Arranging pickup, delivery, scheduling, and communication related to vehicle shipments.

Customer support: Addressing questions, concerns, and service-related requests.

Website improvement: Understanding website performance and improving the user experience.

Business administration: Maintaining appropriate records and managing business operations.

Legal compliance: Meeting applicable legal, regulatory, and recordkeeping obligations.

Marketing communications: Sending promotional messages where permitted by law and in accordance with applicable consent and opt-out requirements.

4. How We Share Information

We may share personal information with third parties when reasonably necessary to provide requested services or operate our business.

These parties may include:

Transportation Providers

Relevant shipment information may be shared with carriers or transportation partners involved in coordinating vehicle pickup and delivery.

Technology and Website Providers

Website hosting, email, communication, customer management, and technical service providers may process information on our behalf.

Payment Service Providers

If online or electronic payments are offered, payment providers may process information required to complete transactions.

Legal and Regulatory Authorities

Information may be disclosed when required by applicable law, a valid legal process, or a lawful regulatory request.

Business Transactions

If the business undergoes a merger, acquisition, restructuring, or transfer of assets, relevant information may be transferred subject to applicable legal requirements.

We do not authorize third-party service providers to use information beyond the purposes permitted by our agreements and applicable law.

Any practices involving the sale or sharing of personal information for targeted advertising must be separately disclosed where legally required.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to support functionality, understand website traffic, or improve the user experience.

Cookies are small files stored on a user’s device by a website.

Depending on the technologies implemented, cookies may support:

  • Essential website functions
  • User preferences
  • Website performance measurement
  • Analytics
  • Advertising or marketing features

You may be able to manage cookies through your browser settings or available website privacy controls.

Disabling certain cookies may affect website functionality.

Where required by law, we will obtain consent before using nonessential cookies or similar technologies.

6. Analytics and Third-Party Tools

Our website may use third-party analytics, advertising, or website performance services.

These tools may collect technical information about website visits and interactions.

The specific information collected and how it is processed depend on the tools actually implemented on the website.

Where applicable, we will provide additional disclosures and privacy choices required by law.

7. Data Security

We recognize the importance of protecting personal information against unauthorized access, alteration, disclosure, and destruction.

We aim to use reasonable administrative, technical, and organizational safeguards appropriate to the information processed.

However, no website, electronic communication system, or data storage method can be guaranteed completely secure.

Users should avoid submitting highly sensitive information through ordinary website contact forms unless specifically requested through an appropriate secure process.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and complying with applicable legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer required, we will take appropriate steps to delete, de-identify, or securely retain it as required by law.

9. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These may include the right to:

  • Request access to certain personal information.
  • Request correction of inaccurate information.
  • Request deletion of eligible personal information.
  • Withdraw consent where processing relies on consent.
  • Opt out of certain marketing communications.
  • Exercise additional privacy choices provided by applicable law.

Some requests may be subject to identity verification, legal exceptions, or recordkeeping obligations.

To submit a privacy-related request, contact info@ride-transautotransport.com.

We will review and respond to applicable requests in accordance with relevant law.

10. Marketing Emails and Communications

If we send marketing emails, recipients may opt out by following the unsubscribe instructions included in those messages or by contacting us directly.

Service-related communications, such as booking confirmations and transportation updates, may still be sent when necessary to fulfill a requested service or meet legal obligations.

Text messages and automated marketing communications, if used, will be subject to applicable consent and opt-out requirements.

11. Children’s Privacy

Our website and transportation services are intended for a general adult audience and are not directed toward children under the age of 13.

We do not intend to knowingly collect personal information from children under 13 through the website.

If we become aware that we have collected such information without the authorization required by law, we will take appropriate steps to address it.

Parents or guardians with concerns may contact us using the information provided in this policy.

12. Third-Party Websites

Our website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices, content, or security of websites that we do not control.

We encourage visitors to review the privacy policies of external websites before providing personal information.

13. Do Not Track and Privacy Preference Signals

Some browsers and devices provide privacy preference settings or signals.

Our handling of these signals will depend on the technologies implemented on our website and applicable legal requirements.

Where a law requires recognition of a valid opt-out preference signal, we will handle it in accordance with that law.

14. International Website Visitors

Our business is based in the United States.

If you access our website from another country, information you submit may be processed or stored in the United States or other locations used by our service providers.

Applicable privacy protections and legal requirements may differ between jurisdictions.

Where required, we will implement appropriate measures for international transfers of personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, business practices, technology, or legal obligations.

Any revised policy will be posted on this page with an updated effective date.

If applicable law requires additional notice or consent for a material change, we will provide it.

We encourage visitors to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Ride-Trans Auto Transports

1329 3rd St, Floresville, TX 78114, USA

Phone: (830) 521-8106

Email: info@ride-transautotransport.com

Website: ride-transautotransport.com