Terms & conditions

Terms & Conditions

Last Updated: October 22, 2026

Welcome to Ride-Trans Auto Transports. These Terms & Conditions explain the general rules for using our website, requesting vehicle transportation information, and arranging auto transport services.

By accessing our website or requesting our services, you acknowledge these Terms & Conditions. Any transportation agreement, booking confirmation, Bill of Lading, or other applicable written contract may contain additional terms.

1. Company Information

Business Name: Ride-Trans Auto Transports

Address: 1329 3rd St, Floresville, TX 78114, USA

Phone: (830) 521-8106

Email: info@ride-transautotransport.com

Website: ride-transautotransport.com

2. Services Provided

Ride-Trans Auto Transports offers vehicle transportation services and arrangements that may include:

  • Open Car Transport
  • Enclosed Car Transport
  • Door-to-Door Auto Transport
  • State-to-State Auto Transport

Service availability depends on vehicle requirements, pickup and delivery locations, scheduling, equipment, and applicable transportation arrangements.

The specific responsibilities of Ride-Trans Auto Transports and any third-party carrier will be determined by the applicable written agreement and the company’s actual operating authority.

3. Quotes and Pricing

Customers may request transportation estimates by providing shipment details.

Quotes may be based on vehicle type, size, weight, operating condition, distance, transportation method, route availability, and requested dates.

Unless expressly confirmed otherwise in writing, an initial quote is an estimate rather than a guaranteed final price.

Changes to shipment details or special handling requirements may result in a revised quote.

Any applicable charges should be disclosed and agreed upon as required before the transportation service is confirmed.

4. Booking and Scheduling

Customers are responsible for providing accurate booking information, including vehicle details, pickup and delivery locations, and contact information.

Pickup and delivery dates may be estimates unless expressly guaranteed in a separate written agreement.

Scheduling can be affected by carrier availability, traffic, weather, road restrictions, mechanical issues, and other circumstances.

Customers should remain reasonably available during agreed pickup and delivery windows.

5. Customer Responsibilities

Customers are responsible for preparing their vehicles for transportation according to the applicable carrier’s requirements.

Preparation may include removing personal belongings, securing accessories, disclosing vehicle modifications, providing necessary keys, and reporting mechanical problems.

Customers must also ensure that they have the legal authority to arrange transportation of the vehicle.

Any inaccurate or incomplete information that materially affects transportation arrangements may require changes to the booking.

6. Vehicle Condition and Inspection

A vehicle condition inspection should be completed at pickup and delivery, as applicable.

Customers or their authorized representatives should review the inspection documentation and record any existing damage.

At delivery, the customer or authorized recipient should inspect the vehicle and note any new damage or discrepancies on the applicable documentation.

Signing an inspection document does not waive rights that cannot legally be waived.

7. Personal Property

Auto transportation services are intended primarily for vehicle transportation.

Personal belongings left inside a vehicle may be restricted or prohibited under carrier rules, insurance conditions, or applicable law.

Customers should remove valuables, important documents, electronics, and unsecured personal property before pickup.

Responsibility for personal belongings will be governed by applicable law and the relevant transportation agreement.

8. Pickup and Delivery Access

Door-to-door transportation is subject to safe and lawful access for the transport vehicle.

Large carriers may be unable to enter certain residential streets, restricted roads, parking facilities, or locations with insufficient clearance.

When necessary, a nearby suitable meeting location may be coordinated with the customer.

9. Payment Terms

Payment methods, deposit requirements, due dates, and any remaining balances will be communicated during the booking process or specified in the applicable transportation agreement.

Customers are responsible for paying agreed charges according to the confirmed payment terms.

Any additional fees must comply with applicable law and the governing agreement.

10. Cancellations and Refunds

Cancellation eligibility, applicable fees, and refund procedures depend on the confirmed booking terms and the status of the transportation arrangement.

Customers should review and accept the applicable cancellation and refund policy before completing a booking.

Nothing in this section limits any cancellation or refund rights provided by applicable law.

11. Delivery Delays

Transportation timelines may be affected by weather, traffic, mechanical breakdowns, road closures, safety requirements, and other operational conditions.

Estimated delivery dates are not guaranteed unless an express written guarantee applies.

The parties’ responsibilities for delays will be determined by the applicable agreement and governing law.

12. Insurance and Claims

Insurance coverage, cargo protection, deductibles, exclusions, and claims procedures depend on the applicable transportation arrangement and carrier.

Customers should request and review relevant insurance information before shipment.

Any damage or loss should be documented promptly, including photographs and inspection records.

Claims must be submitted according to applicable law and the relevant carrier or transportation agreement.

Nothing in these Terms limits rights or remedies that cannot lawfully be restricted.

13. Website Information

We aim to keep the information on our website accurate and useful.

However, website descriptions, availability, and general transportation information may change without notice.

Website content does not replace a confirmed written transportation agreement.

14. Intellectual Property

Unless otherwise indicated, original website text, branding, logos, graphics, and other content belonging to Ride-Trans Auto Transports are protected by applicable intellectual property laws.

Visitors may use website content for personal, noncommercial informational purposes.

Unauthorized reproduction or commercial use of protected content is prohibited unless permission is granted or the use is otherwise permitted by law.

15. Prohibited Website Use

Users must not misuse the website, attempt unauthorized access, submit fraudulent information, introduce malicious software, or interfere with normal website operations.

We may take appropriate steps to address misuse consistent with applicable law.

16. Third-Party Services

Our website or transportation arrangements may involve third-party providers, including carriers, payment processors, website hosting services, or communication platforms.

These providers may have their own terms and policies.

Where third-party terms apply, customers should review them before using the relevant service.

17. Limitation of Liability

To the extent permitted by applicable law, liability arising from website use or transportation services will be determined by the applicable agreement and relevant legal requirements.

Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded or limited.

18. Governing Law

These Terms are generally intended to be interpreted under applicable United States federal law and the laws of Texas, subject to any mandatory legal requirements or controlling provisions of a separate transportation agreement.

19. Changes to These Terms

We may update these Terms & Conditions to reflect changes in business practices, services, or legal requirements.

Updated terms will be posted on this page with a revised effective date.

Changes will not retroactively alter existing contractual rights unless legally permitted and appropriately agreed upon.

20. Contact Information

For questions regarding these Terms & Conditions, contact:

Ride-Trans Auto Transports

1329 3rd St, Floresville, TX 78114, USA

Phone: (830) 521-8106

Email: info@ride-transautotransport.com

Website: ride-transautotransport.com